Member Stories: Positive Outcomes Through Care Coordination

Cardinal Innovations Healthcare is the leader in managing care for special populations. Our care coordinators provide a critical touch point for the members we serve. Learn the vital role care coordinators play in ensuring positive outcomes for our members, their families, and our community as told by real Cardinal Innovations Healthcare members and their care coordinators. Cardinal Innovations Healthcare serves 720,000 individuals with complex needs who are Medicaid eligible or uninsured throughout North Carolina. Our person-centered approach to managing mental health, intellectual and developmental disability and substance use disorder (MH/IDD/SUD) benefits is designed to further empower the individuals we serve. Representatives are available 24-hours a day for information, referrals, and crisis care at: 1-800-939-5911. For more information visit: www.cardinalinovations.org