From https://www.justanswer.com/ythi JustAnswer Customer: THE NORMAL AND CANCEL LIGHTS ON A WHIRLPOOL DISHWASHER BLINK BUT THE MACHINE WON'T RUN. JustAnswer Customer: I REPLACED THE THERMAL COUPLE. JustAnswer Customer: WHAT NOW? Pearl Wilson: Assistant: Can you guesstimate how old your Whirlpool is? Pearl Wilson: Assistant: And just to clarify, what's the exact model? JustAnswer Customer: du13000xtvq1 maybe 6yrs. JustAnswer Customer: old Pearl Wilson: Assistant: Do you plan on doing the work yourself? JustAnswer Customer: if possible Pearl Wilson: Assistant: Anything else we should know to help you best? JustAnswer Customer: I HAVE CUT OFF THE POWER THEN ON, AND TRIED THE HEAT DRY-NORMAL FIX, SOMETIMES THE CANCEL LIGHT BLINKS TOO Tyler Z.: Home Appliance Technician: Hello. Tyler Z.: Home Appliance Technician: My name is * * I'll be helping you with your appliance question today. Tyler Z.: Home Appliance Technician: Please wait a few moments while I review your question. JustAnswer Customer: Ok Tyler Z.: Home Appliance Technician: The normal and cancel buttons blinking is an error code. Tyler Z.: Home Appliance Technician: It means that the touch control panel has a stuck button or is shorted. Tyler Z.: Home Appliance Technician: Unfortunately the entire touch control panel will need to be replaced to fix this issue. Tyler Z.: Home Appliance Technician: This is not something that can just be reset. Tyler Z.: Home Appliance Technician: The touch control panel costs about $95 and below is a link to the part you'll need to order and replace for your model. Tyler Z.: Home Appliance Technician: We are on the honor system here. Tyler Z.: Home Appliance Technician: If you need anything else, just let me know. Tyler Z.: Home Appliance Technician: You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance. JustAnswer Customer: How to replace the control panel Tyler Z.: Home Appliance Technician: Just flip the breaker off to the dishwasher and open the door. Tyler Z.: Home Appliance Technician: Then remove all the screws around the border of the inner door liner going down vertically. Tyler Z.: Home Appliance Technician: The control panel and front panel will pull off the door. Tyler Z.: Home Appliance Technician: Then you can unclip the door latch and control board form the back of the panel and swap out the touch control panel. Pearl Wilson: Assistant: If you have a home improvement or appliance question and want to chat with an expert now visit justanswer.com/ythi