The EMBL Heidelberg Cryo-Electron Microscopy (cryo-EM) Service Platform is available for use by external scientists. The platform gives access to state-of-the-art cryo-EM equipment for structure determination projects, using the latest technology and methods. The imaging services offered by the Cryo-EM Service Platform will be included in the portfolio of the new EMBL Imaging Centre, planned to be in full operation in summer 2021. Here, Giulia Zanetti from the Institute of Structural and Molecular Biology (ISMB) in London explains how the collaboration with the Cryo-EM Service Platform enabled them to reveal the organisation of the inner COPII coat of intracellular transport vesicles. Learn more: https://www.embl.org/about/info/imagi... Scientific services are at the heart of EMBL’s missions. EMBL provides life science researchers with access to the very latest in scientific technologies, infrastructure, and data resources, combined with world class scientific and technical expertise: https://www.embl.org/services Credits Video producer: Jeff Dowling Senior editor: Anne-Marie Alleaume Writer: Marius Bruer Footage: Claudiu Grozea Animations: Joshua Hutchings/ISMB London Music: Night Chase by Raz Burg Intro motion graphic design: Claudiu Grozea © European Molecular Biology Laboratory (EMBL)