Microsoft Office 365 Basics for IT Support and Service Desk Roles

Microsoft Office 365 Basics for IT Support and Service Desk Roles

This video covers Microsoft Office 365 from an IT Support and Service Desk perspective. It focuses on the common tasks and user issues that IT support professionals handle daily in corporate environments. You will learn how Office 365 applications are installed, how email and Outlook-related issues are handled, and how Service Desk teams respond to Office 365 tickets raised by users. Topics covered in this video: Installing Microsoft Office 365 applications Understanding Office 365 app deployment basics Supporting Outlook and email-related user issues Handling common Office 365 support tickets Troubleshooting basic Microsoft 365 application problems This session is designed to build a practical understanding of Office 365 support responsibilities required for entry-level IT Support, Desktop Support, and Service Desk roles. Who this video is for: Beginners starting a career in IT Support or Service Desk Career switchers entering IT support roles Freshers preparing for entry-level IT interviews Junior IT staff supporting Microsoft 365 environments #itsupport #servicedesk #itcareers #helpdesk #techsupport #itjobs #techcareers #informationtechnology #itoperations #learnit #techjobs #ittraining #careerdevelopment #desktopsupport #techcommunity