How to build emotionally driven products and delight your customer? | Nesrine Changuel

In this episode, Nesrine Changuel shares her journey from engineering to product management, discussing her experiences at major tech companies like Google and Spotify. She emphasizes the importance of emotional connection in product development, particularly in the context of remote work and user engagement. Nesrine also introduces her upcoming book on product delight, detailing her self-publishing journey and the framework she developed to help product managers create emotionally engaging products. Nesrine:   / nesrinechanguel   Book link: https://nesrine-changuel.com/product-... Spotify Episode:https://open.spotify.com/episode/4dwN... Chapters: 00:00 Introduction to Nisreen's Journey 02:32 The Reality of Product Management at Scale 05:25 Spotify's Unique Product Culture 08:24 Emotional Impact of Product Features 10:58 The Importance of Inclusivity in Product Design 13:56 Understanding Product Delight 16:26 The Role of Gamification in Product Design 19:16 The Journey of Writing a Book 22:04 The Delight Model Framework 24:50 Self-Publishing vs Traditional Publishing 27:26 Advice for Product Managers 30:25 Conclusion and Future Endeavors #productmanagement #emotionalconnection #ProductDelight #Gamification #remotework #SpotifyCulture #googlemeetapp #selfpublishing #productstrategy #userengagement