W101 Wizard101 2v2 Grandmaster Balance Ice vs Fire Ice arena PvP

So we were able to get ranked matches in 2v2 last Saturday and we also got a rematch with these people, but then a weird thing happened (that has happened before ONLY in arena), both Boris and I were frozen as soon as we entered the arena battle zone and unable to log in for a good 20 minutes and the other team was not affected and just continued to hit. I was only able to log in after the match was over. That was too bad because rematches are usually interesting.