The Customer Service Challenge by Ken Okel

http://www.kenokel.com Problems with customer service can emerge over time. In this clip from one of his live talks, professional speaker, Ken Okel talks about this customer service challenge and how smart businesses can avoid this common trap. Ken Okel is a productivity expert and author who talks to companies and associations. He provides audiences with productivity strategies that they can use right away. Audiences also have a chance to experience his Paper Hat exercise, which is a fun way for people to see how they react to an unexpected challenge. Want find out more about Ken Okel? Visit: http://www.kenokel.com/about.html Sign up for Ken's newsletter so you never miss a tip: http://www.kenokel.com/ezine.html Hey, Ken wrote a book called, Stuck on Yellow that's all about making you more productive. http://www.amazon.com/Stuck-Yellow-St... Want to visit my mothership website? http://www.kenokel.com/ Maybe you'd like to connect the old fashioned way: 561-737-4321 Every thought about creating your own YouTube videos? Go to my sister website: www.HelpWithVideo.com   / kenokel     / kenokel     / kenokel   https://plus.google.com/+KenOkel   / kenokel