Please Like and Subscribe for more videos. Thank you for your support. It was the plane that promised to change the skies—sleeker, more efficient, and packed with the latest technology. But beneath the surface, a hidden flaw lurked, one that would lead to unimaginable tragedy. In 2018 and 2019, two deadly crashes occurred, claiming 346 lives. The cause? A system meant to keep the aircraft safe but instead triggered disaster specifically related to the Maneuvering Characteristics Augmentation System (MCAS). The name of this ill-fated jet? The Boeing 737 MAX. The resulting global grounding and scrutiny of Boeing’s practices serve as a stark reminder: when it comes to safety, even the smallest oversight can lead to devastating consequences. #UXDesign #UserResearch #ProductDesign #UXTips #CraveUX #DesignThinking #UsabilityTesting #boeing