What is Six Sigma? Six Sigma involves the implementation of a measurement-based strategy with a focus on process improvement and variation reduction. The five basic steps are: Define- Learn how to define a project well in terms of scope, expectations, resources and timeline. Measure- Quantify the "problem" using actual data. Analyze- Apply statistical tools to validate root cause of problems and test solutions. Improve- Understand various methods of solutions- identification, prioritization and implementation. Control- Develop process control systems, so that once a project is over the process does not revert back to the "old" way of doing things. Contact MANTEC for Six Sigma Consulting or Training 717-843-5054 www.mantec.org/sixsigma