Strong Leaders Have Strong Beliefs (Meet My Mentors #3)

http://www.RonKaufman.com/subscribe Strong leaders have strong beliefs. And they’re willing to share those beliefs where appropriate. Even if those beliefs are unappreciated… …even if they’re controversial… …and even if they challenge accepted norms. In fact, challenging ideas are how businesses innovate, expand, and succeed. That’s a lesson I learned from one of my mentors, Leonard Orr. Leonard had some pretty wild beliefs. And while I didn’t necessary share all of them… I was certainly influenced by his expansive perspective and original thinking. Watch the video to discover more. #mentorship #leadership #life #perspective #inspiration Ron Kaufman is an expert in Leadership Training, developing Customer Experience, and Customer Service Culture. He is also a renowned Keynote Speaker and New York Times Bestselling Author for the book “UPLIFTING SERVICE". Ron and his team deliver powerful insights and global best practices, enabling organizations to gain a sustainable competitive advantage through service excellence. The methodology developed by Ron over decades includes a proven architecture of service principles, leadership rules, and internal service culture that apply across all industries and cultures. For decades Ron has been leading a business consultancy that helps companies on every continent build a positive culture of uplifting service to deliver real business results. He focuses on creating productive, uplifting service experiences to inspire your customers, energize your team, and transform your service game. Notably, Ron has uplifted teams at Google, Harvard Business School, Singapore Airlines, Changi Airport, General Motors, Johnson & Johnson, Coca-Cola, Marina Bay Sands, LUX* Resorts, Microsoft, PWC, FedEx, BMW, Adecco, American Express, JP Morgan, and more. If you enjoyed this video you may want to watch Ron in action again here:    / ronkaufman   #customerservice #customerexperience #customer #businessgrowth #businessideas Stay in touch with Ron on social media! Facebook Page:   / ronkaufmanup.  . LinkedIn:   / ronkaufman   Twitter:   / ronkaufman