[PT] The Future of Retail: Digital Transformation, Data & Omnichannel Strategy | Ep11 Adil El Akroud

In this episode of Let’s Talk Business Transformation, Adil El Akroud, Sales Director France at OSF Digital, explores how AI, omnichannel strategies, and data are reshaping retail, and what it takes for businesses to stay ahead. In this conversation, we discuss: • What digital transformation really means for retailers today • How customer expectations and behaviors are evolving across channels • The role of data, automation, and AI in creating better retail experiences • Emerging technologies shaping the future of retail and what drives true customer loyalty Tune in to hear Adil’s insights on the future of retail.