San Francisco Family Remembers Flight Attendant Who Lost Life in 9/11 Attacks

San Francisco native Betty Ong was a flight attendant on the first plane that crashed into the World Trade Center 20 years ago, and is credited as the first person to warn authorities that hijackers had taken control of the plane. Melissa Colorado spoke to her older brother who reflects on that terrifying day and what he wants people to never forget. Stay connected: Follow us on Twitter:   / nbcbayarea   Like us on Facebook:   / nbcbayarea   Follow us on Instagram:   / nbcbayarea   Add us on Snapchat @NBCBayArea Catch up on all the day's news: http://www.nbcbayarea.com Download our app: On iOS: http://nbcbay.com/R1BhqYM On Android: http://nbcbay.com/rUcA97h