Generational Communication Have you noticed that when you call the younger generation on the phone that they rarely ever call you back? Some of your younger co-workers might even say to you, "I don't do phones." There really is a difference in how the generations connect when it comes to communication. Some differences in how each generation prefer to connect: Traditionals would like a handwritten note or even meet for breakfast or lunch Baby Boomers a quick phone would work or meet in their office Generation Xers prefer a quick email with an attachment. But be simple and just include bullet points Millennials (the youngest generation) - the best way to connect with them is to send a text message. Or heck, you may want to take a picture and send an Instagram So, when your younger co-workers ask you to send them a text message, make sure you have their number! If you want your co-workers to respond to your requests, you have to follow the Platinum Rule: Do unto others as they would like to be done unto. Reach them through the channel of communication that they choose. For more on generational communication, watch Kit's presentation. http://welchlin.com/presentations/gen... Don't forget to check back next Monday for another one of Kit's video blogs.