Hotel Staff Reveal Industry Secrets That Will Change How You Travel

Hotel concierges, front desk agents, and hospitality insiders reveal the hotel secrets guests were never supposed to know. From free room upgrades and booking tips to jaw-dropping housekeeping finds, this video pulls back the curtain on how hotels really work. Learn how asking the right questions at the right time can get you a luxury suite for less, and why the front desk has more power than most guests realize. Plus, find out why those third-party booking sites or OTAs (Online Travel Agencies) really are too good to be true. If you’ve ever wondered what ‘incidentals’ actually means, what to avoid at the continental breakfast buffet, or the craziest thing a celebrity has left in their room, this video is for you. Special thanks to: Alex, Wave Resort Robin, Wythe Hotel Harrison, Wequassett Resort & Golf Club Paige, The Franklin On Rittenhouse Sarah, Owner, Ask A Concierge Maria, Faena New York Lee, The Standard, East Village Subscribe to Travel + Leisure on YouTube:    / @travelandleisure   CONNECT Website: https://www.travelandleisure.com/ Facebook: facebook.com/travelandleisure Instagram: instagram.com/travelandleisure TikTok: tiktok.com/@travelandleisuremag T+L is the preeminent voice for the sophisticated, insatiable traveler, serving up expert intelligence and the most immersive, inspiring travel lifestyle content anywhere. We capture the pure joy of discovering the pleasures the world has to offer—from art and design to shopping and style to food and wine. Whether the experience is in print or digital, T+L offers compelling reasons to get up and go.    / @travelandleisure