Mike Schrage - Serious Play

LEGO Literacy Alert! Nope, we didn’t ask Michael to answer any questions using Lego. ___________________ Hello there! We’re Dr. Jane Hession and Ronan Healy. We’re a husband and wife team and co-founders of the service design studio How Might We - www.howmightwe.design We're passionate about Play and provide online and in-house training in the LEGO Serious Play method to: 1) Third-level Educators - https://bit.ly/LSP_Ed_Innovators 2) Organisational Innovators - https://bit.ly/LSP_Org_Innovators Episode 11 Many of us experience Tsundoku, the phenomenon of eagerly buying books but letting them pile up around our homes without reading them. But have you heard of Tsunbacku? No? Well, that’s not surprising, as we just made it up! Tsunbacku is the opposite of Tsundoku. It’s the phenomenon of returning ‘back’ to the pile of books that continue to inspire you. One such book is Serious Play, so we were delighted to chat with Michael Schrage. Michael Who? Michael Schrage is a research fellow with the MIT Sloan School of Management's Initiative on the Digital Economy. His research, writing, and advisory work focuses on the behavioural economics of models, prototypes, and metrics as strategic resources for managing innovation risk and opportunity. Michael is the author of multiple books, including The Innovator’s Hypothesis, Who Do You Want Your Customers to Become?, Serious Play, and Recommendation Engines. Michael has run design workshops and executive education programs on innovation, experimentation, and strategic measurement for organisations worldwide and is currently pioneering work in silverware technologies designed to augment productive individuals' aspects, attributes, and talents. He is particularly interested in the co-evolution of expertise, advice, and human agency as technologies become smarter than those using them. Since 2017, Michael has been a guest editor for MIT SMR’s Big Ideas initiatives, including Future of Leadership, Future of the Workforce (2019-2020), Performance Management (2018-2019), and Strategic Measurement (2017-2018). Contact Details Linkedin Profile   / mschrage   Email [email protected] Research Papers https://www.researchgate.net/profile/... Big Think https://bigthink.com/people/michaelsc... Michael’s Books Serious Play: How the World's Best Companies Simulate to Innovate https://www.amazon.com/gp/product/087... Recommendations Engines https://www.amazon.com/Recommendation... The Innovators Hypothesis How Cheap Experiments Are Worth More Than Good Ideas https://www.amazon.com/gp/product/B08... Who Do You Want Your Customers to Become? https://www.amazon.com/gp/product/B00... No More Teams! Mastering the Dynamics of Creative Collaboration https://www.amazon.com/gp/product/038... Shared Minds: The New Technologies of Collaboration https://www.amazon.com/gp/product/039... Additional Topics Robert K Greenleaf - Servant Leadership https://www.greenleaf.org/what-is-ser... Roger Martin https://en.wikipedia.org/wiki/Roger_M...) Herbert A Simon https://en.wikipedia.org/wiki/Herbert... Edward de Bono https://en.wikipedia.org/wiki/Edward_... Erving Goffman https://en.wikipedia.org/wiki/Erving_... Kenneth E Boulding https://en.wikipedia.org/wiki/Kenneth... Virginia Satir https://en.wikipedia.org/wiki/Virgini... Peoplemaking by Virginia Satir https://www.amazon.com/Peoplemaking-C... Timestamps 0:00 - Introduction and Welcome 0:54 - Key Quotes from Michael Schrage 2:38 - Michael’s Childhood and Playfulness 10:02 - Adult Playfulness 12:05 - Balancing Work and Play 18:14 - Importance of Listening and Empathy 21:06 - Serious Play and Real Parameters 24:21 - Digitalization and Imagination 27:03 - Play and Discovery in Professional Life 29:27 - Understanding Seriousness Post-Pandemic 37:02 - Cultivating Capability Over Problem-Solving 40:57 - Experiments and Insights 46:00 - Process Philosophy in Client Work 50:07 - Rebranding Workshops for Clients 52:00 - Hypothesis-Based Iterative Learning 55:10 - 5x5x5 Matrix Explained 58:00 - Experimenting for Actionable Insights 1:00:02 - Leveraging Metrics for Prototyping 1:02:55 - Selfware and Algorithmic Empowerment