Lateral thinking is a creative problem-solving approach that involves looking at situations from unconventional angles, often bypassing traditional step-by-step logic. Here are three main key points of lateral thinking, followed by an example: The three key points of lateral thinking are: 1. Challenge Assumptions and Question the Obvious 2. Generate Multiple Alternative Approaches 3. Use Provocative Disruption and Random Stimuli to shift perspective 1Challenge Assumptions and Question the Obvious involves intentionally examining what is typically accepted without question. Rather than settling for the first logical solution, this approach encourages identifying and rethinking the underlying assumptions that may be limiting innovation. For example, when McDonald’s aimed to speed up service, they didn’t just assume they needed faster cooks. Instead, they challenged the notion that food had to be cooked to order—leading to their groundbreaking assembly-line system of pre-preparing standard menu items. 2. Generate Multiple Alternative Approaches means exploring numerous different angles and possibilities, rather than following a single logical path. Lateral thinking encourages quantity over quality in the early stages, as even seemingly irrelevant ideas can lead to breakthrough solutions. For example, when trying to reduce airplane turnaround time, Southwest Airlines looked beyond the aviation industry—studying how buses, trains, and even NASCAR pit crews handled rapid turnarounds. This inspired their efficient point-to-point system 3. To use provocative disruption and random stimuli to shift perspective, one can deliberately introduce unexpected elements or provocative questions to break out of established thought patterns. This might involve asking, “What if we did the opposite?” or bringing in seemingly unrelated concepts to spark new ideas. A classic example is the invention of Velcro: a Swiss engineer, rather than being annoyed by burrs sticking to his dog’s fur, studied their mechanism and used that insight to create a novel fastening system.