Do you say “sorry” too often at work — even when you didn’t do anything wrong? In this episode of the English Learning Podcast, Mark and Emma show you why overusing “sorry” can make you sound unsure and how to replace it with confident, professional English. You’ll learn: • When saying “sorry” hurts your confidence • What confident professionals say instead • How to sound calm, respectful, and professional at work • Simple sentence changes that immediately improve workplace communication This lesson is perfect for: • English learners working in offices • Professionals who want to sound more confident • Anyone who feels nervous speaking English at work By the end of this episode, you’ll know exactly when to apologize — and when not to. 🎧 Listen carefully, practice the phrases, and start communicating with confidence.