CAN'T REMOTE PLAY OUTSIDE WIFI HOW TO FIX PS PORTAL

Playstation Portal To troubleshoot a PlayStation Portal that won't connect away from home, ensure your PS5 is in Rest Mode, check your internet connection speed at both locations, and try using the PS Remote Play mobile app to "ping" and restart your PS5. If issues persist, you may need to set up port forwarding on your home router, or your internet service provider might be blocking the connection.  Troubleshooting Steps Verify PS5 is in Rest Mode:  Your PS5 must be in Rest Mode to be discoverable remotely.  Check Internet Connections: Home Network: Your PS5 should be connected to the internet, ideally with a wired (LAN) connection for better stability.  Away Network: The network you're connecting from (e.g., hotel, mobile hotspot) needs a stable and sufficiently fast internet connection.  Use the PS Remote Play App: Download the PS Remote Play app on your mobile phone.  Connect to your PS5 through the app.  Close the app to disconnect.  Try connecting your PS Portal again. This can help "wake up" the connection.  Test at Home First:  Before attempting to connect from a distance, ensure your Portal can connect to your PS5 from within your home network.  If the Issue Persists Port Forwarding:  If the issue is related to your home internet, especially with ISPs like PLDT, you may need to set up port forwarding on your home router. This allows external devices to access your PS5 through the internet.  Contact Your ISP:  Some Internet Service Providers (ISPs) or mobile data providers might be limiting the connection or blocking certain types of traffic, preventing the connection from working.  Restart the PS Portal:  If you're still unable to connect, try a simple reboot of the device itself by holding the power button until it turns off, waiting 30 seconds, and then pressing the power button again