Clay Johnson -- former co-founder of Blue State Digital and Presidential Innovation Fellow -- appearing on the 10/26/2013 broadcast of MSNBC's Melissa Harris-Perry to discuss what really went wrong with Healthcare.gov, the Congressional hearings about the website's problems, and how to make sure it doesn't happen again. Johnson is now the CEO of Department of Better Technology, which makes great software for government that not only meets compliance standards, security standards, and can operate in the enterprise, but also is beautiful, well designed, and easy to learn and use.