Wowway internet and cable service SUCKS.

Not only the service, but the customer service. We aquired Wowway in January when we moved since Insight was not available. Since then, we have not been able to use our internet and cable services correctly. The only channels we can watch are the local channels. Our online gaming (ps3) freezes, and the internet on the computer is shotty. It's supposed to be HIGH speed?? Could have fooled me. Try watching tv like this. The supervisor gave me HBO free for a month. SO. I can't even watch it!! What does the HBO package mean to me then?? NOTHING. There have been EIGHT techs out to the house to 'fix' the problem. NOTHING is fixed and the service is off now due to 'non payment'... even though I was told I wouldn't have to pay for a damn thing until I could properly use the service. The straw that broke the camels back... the last tech out lied. When I called this morning to inquire why the service wasn't working AT ALL.. even 4, 6 or 10.. they told me it had been shut off due to non payment. AND that the tech said he couldn't get in??!!! He was in my flippin basement AND talked to me in my living room, telling me he would file a maintenance ticket for outside at the pole!? But told the company he wasn't able to gain access???!!! I remember this day clearly.. it was my birthday and I had to wait for his a*s to leave so I could go eat! I am EXTREMELY unhappy. I refuse to pay for service I haven't been able to use. What a shaddy company with shaddy employees. What sucky service, techs and customer service. I don't suggest you get this service EVER. (in the video I move down to the controller, just so you can see I'm not doing it myself... this is how I've had to try to watch tv.. and the internet? forget it.) I actually have paid $91 for this.. but refuse to pay anymore.