My Kenmore Elite oven shuts itself off after a few minutes
From https://www.justanswer.com/ythi JustAnswer Customer: My Kenmore Elite oven shuts itself off after a few minutes of cooking Pearl Wilson: Assistant: Can you guesstimate how old your Kenmore is? Pearl Wilson: Assistant: And just to clarify, what's the exact model? JustAnswer Customer: The Kenmore model C970-600432 was manufactured in 2013 Pearl Wilson: Assistant: Do you plan on doing the work yourself? JustAnswer Customer: Not sure how complex the problem is yet Pearl Wilson: Assistant: Anything else we should know to help you best? JustAnswer Customer: The top range works fine even after the oven and clock shut down. JustAnswer Customer: It beeps and then power is off Tyler Z.: Home Appliance Technician: Hello. Tyler Z.: Home Appliance Technician: My name is * * I'll be helping you with your appliance question today. Tyler Z.: Home Appliance Technician: Please wait a few moments while I review your question. Tyler Z.: Home Appliance Technician: What do you mean by "shuts itself off" exactly? Tyler Z.: Home Appliance Technician: Does the display go blank like the display board is dead? Tyler Z.: Home Appliance Technician: Does the display just revert back to showing the time of day? Tyler Z.: Home Appliance Technician: etc. JustAnswer Customer: The display board flashes the clock at 12:00 as if there was a power failure and the oven is shut off Tyler Z.: Home Appliance Technician: OK perfect. Tyler Z.: Home Appliance Technician: This unfortunately means there is a problem with the display control board itself. Tyler Z.: Home Appliance Technician: The display board is getting overloaded because the logic has been corrupted. Tyler Z.: Home Appliance Technician: This is not something you can just reset I"m sorry to say. Tyler Z.: Home Appliance Technician: The entire display board will need to be replaced to resolve this issue. Tyler Z.: Home Appliance Technician: We are on the honor system here. Tyler Z.: Home Appliance Technician: If you need anything else, just let me know. Tyler Z.: Home Appliance Technician: You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance. JustAnswer Customer: No I do not want a live call if there is an additional charge. JustAnswer Customer: Please proceed JustAnswer Customer: Do you know the cost of a replacement display board? Tyler Z.: Home Appliance Technician: You requested a refund after receiving an answer. Tyler Z.: Home Appliance Technician: Follow-up questions are over. Tyler Z.: Home Appliance Technician: Good luck. Pearl Wilson: Assistant: If you have a home improvement or appliance question and want to chat with an expert now visit justanswer.com/ythi
