FAQ's--K8508/K8510 Camera connect failed？？

You can check whether the camera failed to connect due to the power not being turned on. If the issue persists, we recommend watching our step-by-step troubleshooting video to help you resolve the connection problem quickly. The video provides clear instructions on checking the power supply, WiFi settings, and other potential causes. Please follow the guide to ensure a smooth setup. For any questions, please contact us: US Tol Free:1-917-338-1084/1-855-660-0999 (Available Pacific Time 5: 00pm-12: 00pm)Amazon Email:[email protected] WeChatID:+8613392810296 Whatsapp:+8613392810296 Website: www.hiseeu.com