HMRC REFUSE TO DEAL WITH CASES - Tax Credits chaos. HMRC shut - UNCONTACTABLE.

It is like the HMRC are shut for some purposes. Tax Credits is a mess. Mandatory Reconsideration has rules it is meant to abide by, by the timely processing has gone out the window. It is very like someone has lost interest in it, and is hoping it will all be replaced by something else. Of course, that is what is meant to be happening. The telephone menu system basically catches you out, then unceremoniously hangs up. I have tried very hard these last 3 months to deal with the HMRC - Her Majesty's Revenue & Customs. But, you fill in forms online for 45 minutes, then when you try to 'submit' this, they crash, tell you to pointlessly call somebody or other (tech suppport). Telephoning, they have a highly complex menu system designed to block you getting through. Essentially, THE HMRC ARE CLOSED. The drawbridge is up, the portcullis is down, the moat is filled to the brim. Every step is managing to reduce your chances of dealing with your case in the allotted timescale, at every time you attempt contact. I will now have to send screenshots of the form I filled in - usually systems SAVE as you go along, you can login later to complete the task - NOT with HMRC. They use a private contractor Concentrix, based in Brighton for us, it's as far as they can get without going into the English Channel. Operation stack part II. Shocking, head in the sand job. I literally can't talk to the taxman, he does not want to know.