Masters sale descends into chaos

Shoppers race in to take advantage of huge sales at MastersFailed home improvement store Masters’ closing down sale has descended into chaos, with confusion reigning over the price of reduced stock and staff bearing the brunt of customer frustration.When Dick Smith had its closing down sale earlier this year, customers complained some staff were keeping the best items for themselves.Bargain hunters have now taken to the Masters Facebook page to complain about “misleading” advertising and “absolutely disgusting” customer service.Two weeks into the chain’s “fire sale”, which aimed to shift more than half a billion dollars worth of stock by December, the Woolworths-owned retailer is struggling to maintain order.“I just went to pick up an order that I paid for and the item has not been in stock for a week,” customer Andrea Angourias complained. “False advertising, Masters — not happy.”The retailer’s social media moderator replied with an apology and promised to investigate further.