IS THIS EXCEL DASHBOARD?

Download the Practice file and Completed Project from Udemy (its Free) https://www.udemy.com/course/master-e... Learn how to create a powerful, interactive Excel Dashboard for Customer Support Analysis in this complete step‑by‑step tutorial. 📊 Tutorial Timeline Project Kickoff & Data Prep [00:01] - Introduction to Dashboard Capabilities [02:22] - Dashboard Layout Analysis (KPIs, Trends, Demographics) [05:49] - Downloading & Organizing Practice Files [07:02] - Initial Data Inspection (The Four Excel Sheets) Phase 1: KPI Foundations (Pivot Tables & Reference Tables) [07:37] - Creating the First Pivot Table (Inquiry Count by Source) [10:03] - Setting up Reference Tables with VLOOKUP & IFERROR [16:18] - Pivot Table 2: Inquiries Responded [18:55] - Pivot Table 3: Inquiries Resolved [20:43] - Pivot Table 4: Average Resolution Time [22:07] - Pivot Table 5: New Product Sales [23:14] - Custom Number Formatting (Millions/Billions) Phase 2: Building the Dashboard UI (Left & Header) [11:50] - Designing the Dashboard Header & Main Shape [25:04] - Creating the Main KPI Scorecards (Total Tickets, Responded, Resolved) [30:40] - Formatting KPI Text & Cell Referencing [32:02] - Adding Source Icons (Call, Email, Chat, Social) Phase 3: Deep Dive Analytics (Middle Section) [36:26] - Calculating Response & Resolution % by Source [42:28] - Pivot Tables for Monthly Inquiry Trends [45:04] - Resolution Time Analysis by Source [47:32] - Pivot Table: Inquiry Type Breakdown [56:16] - Building Clustered Column Charts for Monthly Trends [01:00:34] - Customizing Visuals for Email, Chat, and Social Media Phase 4: Demographics & Geographic Insights (Right Section) [01:13:14] - Pivot Table: Ticket Count by Priority [01:14:36] - Pivot Table & Reference Table: Global Ticket Count (by Country) [01:17:40] - Pivot Table: Product-wise Inquiry Analysis [01:21:20] - Creating the Agent Performance Matrix [01:28:57] - Building the Interactive Map Chart [01:31:57] - Using "Linked Images" for Dynamic Tables [01:34:52] - Building Gender & Satisfaction Column Charts Phase 5: Agent Tracking & Product Sales [01:37:36] - Visualizing Monthly New Product Sales Trends [01:43:05] - Building the Inquiry Type Clustered Bar Chart [01:46:28] - Creating the Priority & Product Donut Charts [01:57:26] - Building Agent-Specific Priority & Result Column Charts Phase 6: Interactivity & Final Launch [02:02:34] - Adding Interactive Slicers (Month, Priority, Agent, Country) [02:03:42] - Slicer Settings: Hiding Empty Items [02:06:01] - Connecting Slicers to Multiple Pivot Tables (Report Connections) [02:08:19] - Final Dashboard Demo & Stress Test This tutorial covers everything you need to know about building dynamic dashboards in Excel that transform raw data into actionable insights. Whether you’re analyzing customer queries, tracking response times, or identifying hidden trends, Excel dashboards give you the tools to make smarter business decisions. 🔥 What you’ll learn in this tutorial: ✔ How to design a professional Excel Customer Support Dashboard ✔ Techniques to analyze raw data and uncover hidden patterns in customer behavior ✔ Automating repetitive tasks with PivotTables, formulas, and macros to save time ✔ Using charts, slicers, and conditional formatting for interactive data visualization ✔ Best practices for data analysis and dashboard creation in Excel 💡 Why Excel Dashboards are essential: They simplify complex datasets into clear, visual reports Help businesses track KPIs, improve efficiency, and boost customer satisfaction Reveal hidden insights that drive better decision‑making Automate repetitive tasks, reducing manual effort and increasing productivity This tutorial is perfect for: Business analysts and data professionals Customer support managers looking to improve team performance Students and learners mastering Excel dashboards and automation 👉 Don’t just work with raw data — learn to analyze, visualize, and automate with Excel dashboards. 🔔 Subscribe for more tutorials on Excel, Power BI, and data visualization. 👍 Like & Share if this helped you build smarter dashboards! #ExcelDashboard #DataAnalysis #CustomerSupport #ExcelTutorial #Automation #PivotTables #ExcelMacros #HiddenTrends #RawDataInsights #BusinessIntelligence