Unable to restore messages. Check your phone's internet connection and tap retry to restore. Are you trying to restore your WhatsApp backup on a new phone and can't? An error occurs when trying to restore conversations and files, and the backup restoration does not complete. See how to fix this. When WhatsApp does not restore the backup, most of the time it is because the backup file in the cloud is corrupted, but we cover the solutions to this problem in this video: 1 - Resend the backup to a different Google account; 2 - Check storage, if it is not full; 3 - Avoid backing up or restoring via the mobile network (3g, 4g, 5g); 4 - Copy and restore the backup manually; 5 - Transfer the backup using the Smart Switch App. Video where I show how to transfer the backup using the Smart Switch App: • Transferir WHATSAPP de IPHONE para ANDROID...