How to Create Ticket in Zoho Desk | 2025 Guide

Are you a support agent or admin looking to manage customer issues efficiently? In this video, I show you exactly How to Create a Ticket in Zoho Desk. While many tickets come in automatically via email or social media, there are times when you need to manually log a phone call or an internal request. I will walk you through the "+" button interface, required fields, and how to assign the ticket to the right department immediately. 📌 In this video, you will learn: How to use the Quick Create ("+") button in the top menu. Navigating the specific "Tickets" module for full entry. Filling out essential fields: Contact Name, Subject, and Description. Assigning the ticket to a specific agent or team. Attaching files and setting priority levels during creation. 📞 Improve Customer Support: If this tutorial helped you get started with Zoho Desk, please hit the Like button and Subscribe for more helpdesk software tutorials!