The U.S. Postal Service touches virtually every U.S. household and business and is critical to the national economy. However, it has lost over 87 billion in recent years due to declining mail volumes and rising costs. The U.S. Postal Service has taken some steps to address its financial challenges, but legal requirements limit its ability to change certain service offerings, pricing, and employee compensation or benefits. Congress should consider reassessing what postal services the nation needs, how those services should be funded, and more. Check out our report: https://www.gao.gov/products/GAO-21-4... View the transcript to this video: https://www.gao.gov/assets/720/716613... Learn more about GAO: gao.gov/about Check out the WatchBlog: gao.gov/blog Check out our Podcasts: gao.gov/podcast Follow GAO on Social Media: / usgao Facebook.com/usgao Twitter.com/usgao LinkedIn.com/company/us-government Instagram.com/usgao Flicker.com/photos/usgao General Information: The U.S. Government Accountability Office (GAO) is an independent, nonpartisan agency that works for Congress. Often called the "congressional watchdog," GAO investigates how the federal government spends taxpayer dollars. Mission: Our Mission is to support the Congress in meeting its constitutional responsibilities and to help improve the performance and ensure the accountability of the federal government for the benefit of the American people. We provide Congress with timely information that is objective, fact-based, nonpartisan, non-ideological, fair, and balanced. Disclaimer: The U.S. GAO does not promote or endorse any non-Government or commercial content appearing on this page.